HostDoc was formed out of necessity. A necessity for not only quality performance and uptime, but also for support and guidance in the way you would expect from friendly staff who take the time to understand your needs.
To provide cheap but sustainable hosting with expected uptime, stability and performance while ensuring 24/7 support is on hand that is relatable, customer orientated and friendly. At HostDoc, clients and staff are one BIG family.
We are a small but dedicated team here at HostDoc, comprising essentially of 3 daily staff members. We resell only the best hardware from proven stable DC’s such as OVH, Hetzner, Clouvider and Incero|Hivelocity to provide a personal service.
Does not sound competitve does it? We would rather have some truth to our claims than be part of the 99.9% crowd and not provide it.
Our first year in business saw a 99.87% uptime across all of our services and as we are still in our infant stage, we prefer to be realistic with our 99% uptime promise. We have achieved 99.97% thus far this year.
Shared and reseller hosting clients are entitled to a 30 day refund guarantee while VPS clients are entitled to a 7 day refund guarantee.
This allows you to trial our services risk free and should you choose not to continue, there is no 5-10 day wait, we process your refund the same day.
Please note all refunds will be issued in full minus any gateway fee’s.
Yes, we are OVH and Hetzner resellers! But that does not mean we skimp on the hardware utilised. We only use production tested hardware to ensure your performance never degrades nor do we overcrowd or overfill our servers. Also in our line up is Incero(Hivelocity) and Clouvider Hardware.